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Find out more about working as a Disability Support Worker

Check out our latest vacancies.


Working as a Disability Support Worker is a challenging and rewarding career pathway that brings together members of communities to enrich the lives of people with a disability.

Disability Support Workers come from all walks of life, they are people in good physical health of various ages and they enjoy working with people and engaging with there local community. People who choose to become a Disability Support Worker for Qualcare may have had previous experience working with people with a disability or they may have an interest in supporting clients to acheive their life goals.

Working as a Disability Support Worker (DSW)

What can you expect to do as a DSW?

DSWs work in private homes with clients living independently in the community, they support clients to maintain this independence by providing assistance with daily living tasks. Your duties may include taking the client to appointments, helping them get ready for work in the morning or even making the evening meal. Hours can vary with each client, shifts can involve early morning, evening and weekend work and sleep-overs.

DSWs usually work with a small group of clients, building strong working relationships over time.

Working as a DSW is flexible and allows people the freedom to choose their hours of work and how far they are willing to travel to work. A DSW’s duties are as unique and indivdual as the clients they support. DSWs can find themselves supporting clients to access the community, providing personal support services, even taking clients to the footy!

The following is a list of common duties:

  • Meal preparation and assistance
  • Help with grooming and dressing
  • Personal care i.e. showering, bathing
  • Bowel care support
  • Community access i.e. assistance with shopping, banking, appointments
  • Domestic support i.e. vacuuming, washing, light house work.

What do I need to be a DSW?

To be a good DSW you need to have an active interest in helping others, have good relationship building skills, be able to work well under pressure, be a good problem solver, and have empathy for others and a non-judgemental attitude.

Experience working as a DSW is helpful but those without experience but a positive attitude are encouraged to apply. Full training is provided to all staff prior to working with clients.

You will need to complete an application form (see below), provide us with a copy of a current police check and a copy of your resume.

Thinking of becoming a DSW?

The community services sector has many opportunities available for people interesting in pursing a career in support work.

There are many benefits involved in being a DSW:

  • Rewarding career in the community services industry
  • Competitive hourly rate
  • Comprehensive training and induction program
  • Flexible working arrangements
  • Choose your hours of work
  • Work close to home
  • Relevant training available under Free TAFE.
  • Make a real difference in the lives of people with a disability.

Career Pathways

Being a DSW provides a solid foundation for a career in the Community Service sector. In addition to the experience and skills learnt on the job, DSWs are encouraged to complete a relevant qualification such as a Certificate III in Individual Support (funded for eligible workers under the Free TAFE scheme). DSWs who hold a relevant qualification progress to a higher pay grade and can go on to further study (Certificate IV in Disability, Diploma in Community Service Work).

Some of the career pathways available for DSWs who have gained experience and/or qualifications are :

  • Residential Support Worker (PCA)
  • Day Service Worker
  • Senior DSW
  • Nurse
  • Occupational Rehab Therapist
  • Case Worker
  • Outreach Worker
  • Service Coordinator
  • Client Liaison Officer
  • Team Leader / Service Manager
  • Workplace trainer

For more information on career pathways or to find out more about relevant qualifications contact the HR Coordinator on 9489 0777.

We have ongoing vacancies across metro Melbourne and Regional Victoria.

Please email to apply or make an inquiry

Volunteer with AQA

AQA provides many opportunities for volunteering, both with Qualcare and with its sister service Spire.

Qualcare provides opportunities for students in Community Services, Allied Health, Social Work and other disciplines at University and TAFE to gain valuable hands-on industry experience – either on formal student placements/internships or informal volunteering. Contact us at to inquire about possible volunteering opportunities.